Questions before you order
Still unsure? Ask us, we reply within a few hours on business days.
Bare or radome, which one do I need?
Bare is lighter and cheaper, for indoor or enclosed mounting. The radome is a weatherproof cap for outdoor use; it is a fixed surcharge included in the radome price.
What is the measurement report?
Every antenna is measured on a vector network analyzer before shipping. You get the S11 / VSWR plot of your specific unit, with its serial number, as a PDF. The unit is guaranteed to match its specification.
How fast do you ship?
Standard ranges are built to order and ship in 1–3 business days. Delivery to the EU takes 3–7 business days with Nova Post; US and Canada times are being confirmed.
Who pays import VAT and duties?
You do, in your country. Prices include manufacturing, VNA measurement and payment costs, and exclude shipping. Import VAT, customs duties and the carrier’s customs fee are paid by the recipient on delivery; we do not collect them at checkout. Business buyers with a VAT number can usually reclaim import VAT in their country.
Can I return an antenna?
Standard antennas: within 14 days if unused. Custom antennas are made to your specification and are not returnable unless they are outside the measured spec.
My frequency is not in the list.
Any standard range can be retuned on request, and we design antennas for other frequencies from scratch. Use the custom request form; we reply within a few hours on business days with a quote and lead time.